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Zheleznogorsk, Krasnoya...
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My Store Policies
Shipping Information
The time I need to prepare an order for shipping:
KNITTING PATTERN in PDF Digital Download format:
The PDF Download links will be sent to the email address used during your checkout within 24 hours of payment. Please be patient, as these links will be activated and delivered to you by hand, and life does not always allow for immediate accommodation of this.
FINISHED PRODUCTS:
1-2 business days.
CUSTOMS AND IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
KNITTING PATTERN in PDF Digital Download format:
The PDF Download links will be sent to the email address used during your checkout within 24 hours of payment. Please be patient, as these links will be activated and delivered to you by hand, and life does not always allow for immediate accommodation of this.
FINISHED PRODUCTS:
1-2 business days.
CUSTOMS AND IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refunds, Warranties and Exchanges
KNITTING PATTERN in PDF Digital Download format:
Digital downloads can't be returned or exchanged. I don't accept cancellations.
But please contact me if you have any problems with your order.
FINISHED PRODUCTS:
I accept returns and exchanges. Contact me within: 2 days of delivery. Ship items back within: 3 days of delivery.
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I don't accept cancellations. But please contact me if you have any problems with your order.
Digital downloads can't be returned or exchanged. I don't accept cancellations.
But please contact me if you have any problems with your order.
FINISHED PRODUCTS:
I accept returns and exchanges. Contact me within: 2 days of delivery. Ship items back within: 3 days of delivery.
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I don't accept cancellations. But please contact me if you have any problems with your order.
