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My Store Policies

Payment Information

Paypal
I ship to confirmed/verified addresses. If your purchase is by e-check, I wait until the payment has cleared before shipping. If you need it sooner, use Instant Payment.

Please, double check that your shipping address here on Craft Is Art and Paypal match (We both want your purchase to arrive to the correct home).

CANADA: Phone Number is REQUIRED for P.O. Boxes on the customs form-(...Please add it in the notes to seller).

Shipping Information

♣-USPS (United States Postal Service). For purchases over $10.00-USPS delivery confirmation-(we can both track your package).
US: *California Only* I will no longer be shipping vintage, base metal jewelry or components to California addresses. I have adopted this policy because of the Lead-Containing Jewelry Law: http://www.dtsc.ca.gov/LeadInJewelry.cfm
INTERNATIONAL CUSTOMERS: Buyers are responsible for their own country's Value Added Tax (VAT), Goods & Services Tax (GST) and customs duties or fees. The buyer must abide by the country's mailing restrictions. I will not mark the item(s) as "gift."
-Please, check your country's customs restrictions for mailing BEFORE purchasing: http://pe.usps.gov/text/Imm/immctry.htm
Your purchase may be canceled & payment refunded if the items are prohibited.
Insurance (Optional): Not responsible for lost items unless insurance is added to the purchase. USPS: http://www.usps.com/all/insuranceandextraservices/welcome.htm
PACKAGING:
I assure you that your purchase will be packed in a professional manner and it will arrive in original listing condition. I have moved many, many times and I have not even had a cracked plate. It is important to me that your merchandise is delivered safely to you and in a timely manner.

Refunds, Warranties and Exchanges

Refunds and Exchanges: Please read and look over all of the photographs very well BEFORE purchasing. If you have ANY questions at all...Please, don't hesitate to ask for more information about the item. I will be more than happy to answer your questions.
I photograph and describe the merchandise as close to real-life as I can. Due to the personal nature of jewelry and accessories …any refunds or exchanges will be handled on a case by case basis.
We are a small at home business that works hard to offer quality standards that big box stores cannot match.

Additional Information

My merchandise is from a smoke/pet-free* home. *We do love animals.
We will not misrepresent merchandise by the photographs or in the details of the listing.
Thank you for shopping and buying handmade GypsyGoods
Kathy
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