BuyHome » Serenitycreaciones' Shop
-
-
Don Benito, Extremadura...
My Store Policies
Shipping Information
Preparation time
The time I need to prepare an order for shipping may vary. Check each article for more information.
Tariffs and customs duties
Buyers will pay applicable tariffs and customs duties. I am not responsible for delays due to customs procedures.
The time I need to prepare an order for shipping may vary. Check each article for more information.
Tariffs and customs duties
Buyers will pay applicable tariffs and customs duties. I am not responsible for delays due to customs procedures.
Refunds, Warranties and Exchanges
I accept changes and refunds
Contact me in the 14 days after delivery
Return the items within 30 days after delivery
I do not accept cancellations
Contact me if you have a problem with your order.
The following items can not be exchanged or returned
Due to the nature of these items, unless they arrive damaged or defective, I do not accept returns of:
Custom orders
Perishable products (such as food or flowers)
Digital downloads
Intimate articles (for health / hygiene reasons)
Return conditions
The shipping costs of the returns are borne by the buyer. If the item is not returned in its original condition, the buyer will be responsible for any loss of value.
Contact me in the 14 days after delivery
Return the items within 30 days after delivery
I do not accept cancellations
Contact me if you have a problem with your order.
The following items can not be exchanged or returned
Due to the nature of these items, unless they arrive damaged or defective, I do not accept returns of:
Custom orders
Perishable products (such as food or flowers)
Digital downloads
Intimate articles (for health / hygiene reasons)
Return conditions
The shipping costs of the returns are borne by the buyer. If the item is not returned in its original condition, the buyer will be responsible for any loss of value.
Additional Information
Frequent questions
Custom orders
Customer satisfaction is the most important thing
If you have any special request about size or any personal change, you do not hesitate to contact me, I love my job and I will be happy to make the ideal jewelry for you.
Instructions for your care
Most of my pieces are aged with patina to highlight the details and appreciate the wire wrapping also providing a vintage look that makes the piece more beautiful.
Copper may become darker over time but will easily return to its original appearance.
You will receive with your order a polishing cloth made of hugh quality cotton impregnated with a cleaner and antitarnish agent.
Wrapping and packaging for a gift
All orders will be shipped in a nice DIY scrapbooking box and kraft paper ideal for use as a gift.
They will be carefully packaged and protected so that they will arrive at their destination in perfect condition.
Custom orders
Customer satisfaction is the most important thing
If you have any special request about size or any personal change, you do not hesitate to contact me, I love my job and I will be happy to make the ideal jewelry for you.
Instructions for your care
Most of my pieces are aged with patina to highlight the details and appreciate the wire wrapping also providing a vintage look that makes the piece more beautiful.
Copper may become darker over time but will easily return to its original appearance.
You will receive with your order a polishing cloth made of hugh quality cotton impregnated with a cleaner and antitarnish agent.
Wrapping and packaging for a gift
All orders will be shipped in a nice DIY scrapbooking box and kraft paper ideal for use as a gift.
They will be carefully packaged and protected so that they will arrive at their destination in perfect condition.
