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Last Updated: 12/06/2012

PayPal not validating shipping information

If you are receiving this message: "Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address", you need to verify your shipping information:

  • Make sure your shipping address is spelled correctly
  • Make sure you don't use short names or abbreviations for your shipping city
  • Verify your Postal Code (Zip Code)
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