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Report/Cancel an Order

As a buyer, how I do I report a problem with an order or non-delivery?

Last Updated: 03/31/2015

If you have problems with your order, please contact the seller directly via Craft Is Art or via email. If you have not been contacted by the seller regarding your purchase, and/or you have not received your item(s) as promised, please contact us using our Support Form, we will try to contact...

As a Seller, How do I cancel an Order?

Last Updated: 12/14/2010

Before cancelling any order please make sure you have tried to establish communication with your customer to determine the causes for not submitting payment. 1. Did you contact the buyer to request payment? Buyers can get confused about how to submit a payment to you if they selected a paym...

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