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My Store Policies
Payment Information
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Payment Policy
============
For all forms of transactions in this Craftisart, use PayPal only to process payments.
Payment is expected soon ( Immediately ) no longer than 1x24 hours upon the
buyer’s agreement to purchase an item.
If buyers want to process the payment transaction done not using PayPal, so
another given option is bank wire transfer. All forms of cost incurred at the option of payment transactions via bank wire transfer as desired by the buyers, those are their responsibility. For the bank account information, it will be informed later.
Payment Policy
============
For all forms of transactions in this Craftisart, use PayPal only to process payments.
Payment is expected soon ( Immediately ) no longer than 1x24 hours upon the
buyer’s agreement to purchase an item.
If buyers want to process the payment transaction done not using PayPal, so
another given option is bank wire transfer. All forms of cost incurred at the option of payment transactions via bank wire transfer as desired by the buyers, those are their responsibility. For the bank account information, it will be informed later.
Shipping Information
==============
Shipping Policy
==============
=Handling and Shipping Fee=
Handling and shipping fee: Free to all countries (already included in the price of supplied goods).
=Shipping Charge in the Export Process=
Shipping charge in the process of exporting goods to all destination countries is the seller’s liability. So buyers are welcome to purchase the desired items accordance with the wishes
=Import Duty and Tax Fee=
Import Duty and Tax: Seller is not responsible for any fee and tax incurred on the import on customs in the destination country; all are the responsibility of the buyer. In the event of problems related to the costs and import taxes that are not taken care of in the destination country by the buyer in question, resulted in the goods being held in the customs of destination country / local or returned to the country of origin, it is entirely the buyer’s responsibility. To that end, buyers are welcome to find out the cost of taxes and import provisions for items purchased in the country.
Seller is only liable for any expense and tax incurred in the process of export at Custom in sending country
=Delivery Process=
If the buyers have approved the purchase of goods, they must notify their full name, full address, including city, state and ZIP / postal code and phone number for the shipping address information clarity. Ambiguity in shipping address that causes the goods are not received / lost is the responsibility of the buyer.
In the process of goods delivery, the seller users the reliable freight forwarding and international courier services (DHL/UPS/ etc), that is insured Standard International Shipping facilities with a tracking number, adapted to the required circumstances.
Delivery will be done 2 – 5 days once the payment for ready-stock items is has been received. Meanwhile, for the pre-ordered goods, they will be shipped immediately right after the process of working has been completed.
Length of shipping time depends on the situation and conditions required by the international courier (DHL / UPS / etc) with international standard facilities. It usually takes 5 to 15 days for the orders to be received and the length of custom process depends on the destination country
=The risk of missing items when shipping or disaster /catastrophe/ force majeure=
When the goods have been delivered by the seller and given to the freight forwarding and international courier services, the responsibility of the risks that may occur such as lost property, force majeure, etc, when in the process of delivery is on the international courier services’ behalf in accordance with the terms and conditions they impose. The seller will try at the best to provide the shipping address clarity, pack the standard suited packaging and use the best international courier services, along with the tracking number and insurance. If it is needed, the seller will provide the shipping note to minimize the risk of occurring delivery process
=The risk of goods being held in customs/items being returned to the origin country=
In the event of problems related to costs and import taxes are not taken care of in the buyer’s country in question, which result in goods being held in customs of the country / local or returned to the origin country, it is fully the buyer’s liability
Shipping Policy
==============
=Handling and Shipping Fee=
Handling and shipping fee: Free to all countries (already included in the price of supplied goods).
=Shipping Charge in the Export Process=
Shipping charge in the process of exporting goods to all destination countries is the seller’s liability. So buyers are welcome to purchase the desired items accordance with the wishes
=Import Duty and Tax Fee=
Import Duty and Tax: Seller is not responsible for any fee and tax incurred on the import on customs in the destination country; all are the responsibility of the buyer. In the event of problems related to the costs and import taxes that are not taken care of in the destination country by the buyer in question, resulted in the goods being held in the customs of destination country / local or returned to the country of origin, it is entirely the buyer’s responsibility. To that end, buyers are welcome to find out the cost of taxes and import provisions for items purchased in the country.
Seller is only liable for any expense and tax incurred in the process of export at Custom in sending country
=Delivery Process=
If the buyers have approved the purchase of goods, they must notify their full name, full address, including city, state and ZIP / postal code and phone number for the shipping address information clarity. Ambiguity in shipping address that causes the goods are not received / lost is the responsibility of the buyer.
In the process of goods delivery, the seller users the reliable freight forwarding and international courier services (DHL/UPS/ etc), that is insured Standard International Shipping facilities with a tracking number, adapted to the required circumstances.
Delivery will be done 2 – 5 days once the payment for ready-stock items is has been received. Meanwhile, for the pre-ordered goods, they will be shipped immediately right after the process of working has been completed.
Length of shipping time depends on the situation and conditions required by the international courier (DHL / UPS / etc) with international standard facilities. It usually takes 5 to 15 days for the orders to be received and the length of custom process depends on the destination country
=The risk of missing items when shipping or disaster /catastrophe/ force majeure=
When the goods have been delivered by the seller and given to the freight forwarding and international courier services, the responsibility of the risks that may occur such as lost property, force majeure, etc, when in the process of delivery is on the international courier services’ behalf in accordance with the terms and conditions they impose. The seller will try at the best to provide the shipping address clarity, pack the standard suited packaging and use the best international courier services, along with the tracking number and insurance. If it is needed, the seller will provide the shipping note to minimize the risk of occurring delivery process
=The risk of goods being held in customs/items being returned to the origin country=
In the event of problems related to costs and import taxes are not taken care of in the buyer’s country in question, which result in goods being held in customs of the country / local or returned to the origin country, it is fully the buyer’s liability
Refunds, Warranties and Exchanges
======================
Refund and Return Policy
======================
We provide warranty for all items that we sell are original and in 100% good condition accordance with the descriptions. We offer money back guarantee / if the received item is not accordance with the descriptions, the refund will be made through PayPal with these terms and conditions to meet:
1. Refund will be given in the event of non-compliance between the description of the goods and delivered ones. It will only be done if the items have been returned to the seller in its original condition, the costs of international shipping services are borne by the seller / delivery terms specified by the seller, just after the process is done, the money refund will be given. If in this case the goods are not returned to the seller, it is considered that the buyer agrees with the have been bought goods, and the money refund will not be given.
2. The money refund will not be given if there is an error in the handling process in the receipt of goods like goods falling, trampled goods, and others resulting in damaged goods due to negligence of the buyer,
3. The money refund will not be granted if there is a discrepancy to the buyer of goods that have been purchased previously. Therefore, before purchasing, buyers shall ensure that the items to buy are met his desire.
4. For items shipped longer than 60 days, the seller will grant 100% refund guarantee to the buyer. However, if the goods’ description contained a provision stating that for an order item takes 60 days or more, the money will not be returned and wait until the process is complete and the order will be shipped immediately.
5. The risk of missing items when shipping or disaster / catastrophe / force majeure . When the goods have been delivered by the seller and submitted to the freight forwarding and international courier services. Then the responsibility for the risks that may occur such as lost property, force majeure, etc. when in the process of delivery is the responsibility of the international courier services in accordance with the terms and conditions they impose. The seller will try at our best to provide clarity shipping address, pack the standards suited packaging and use the best international courier services, along with the tracking number and insurance. For the case of the missing goods, or disaster / catastrophe, the seller does not provide a refund money if this condition occurs
Refund and Return Policy
======================
We provide warranty for all items that we sell are original and in 100% good condition accordance with the descriptions. We offer money back guarantee / if the received item is not accordance with the descriptions, the refund will be made through PayPal with these terms and conditions to meet:
1. Refund will be given in the event of non-compliance between the description of the goods and delivered ones. It will only be done if the items have been returned to the seller in its original condition, the costs of international shipping services are borne by the seller / delivery terms specified by the seller, just after the process is done, the money refund will be given. If in this case the goods are not returned to the seller, it is considered that the buyer agrees with the have been bought goods, and the money refund will not be given.
2. The money refund will not be given if there is an error in the handling process in the receipt of goods like goods falling, trampled goods, and others resulting in damaged goods due to negligence of the buyer,
3. The money refund will not be granted if there is a discrepancy to the buyer of goods that have been purchased previously. Therefore, before purchasing, buyers shall ensure that the items to buy are met his desire.
4. For items shipped longer than 60 days, the seller will grant 100% refund guarantee to the buyer. However, if the goods’ description contained a provision stating that for an order item takes 60 days or more, the money will not be returned and wait until the process is complete and the order will be shipped immediately.
5. The risk of missing items when shipping or disaster / catastrophe / force majeure . When the goods have been delivered by the seller and submitted to the freight forwarding and international courier services. Then the responsibility for the risks that may occur such as lost property, force majeure, etc. when in the process of delivery is the responsibility of the international courier services in accordance with the terms and conditions they impose. The seller will try at our best to provide clarity shipping address, pack the standards suited packaging and use the best international courier services, along with the tracking number and insurance. For the case of the missing goods, or disaster / catastrophe, the seller does not provide a refund money if this condition occurs
Additional Information
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Contact Me
===========
If there is any question about a product / product ordering and advice via Craftisart
================
Seller Information
================
Batik Mitro Lestari
Contact / Address:
Tegalan RT.01/RW.08 Waru Baki
Sukoharjo, Central Java , INDONESIA, 57556
The Owner
Setyawan Wahyu Pratomo
----------------------- Thank you for your visit and happy shopping ------------------------------
Contact Me
===========
If there is any question about a product / product ordering and advice via Craftisart
================
Seller Information
================
Batik Mitro Lestari
Contact / Address:
Tegalan RT.01/RW.08 Waru Baki
Sukoharjo, Central Java , INDONESIA, 57556
The Owner
Setyawan Wahyu Pratomo
----------------------- Thank you for your visit and happy shopping ------------------------------
