BuyHelp Center
Last Updated: 12/13/2010
I listed my item as "Free Shipping" with UPS, does that mean I have to ship it using UPS?
Not necessarily. If your items are listed with the ASC (Automated Shipping Calculations) tool and you are offering free shipping as one of your options, at checkout time, buyers are presented with a list of options to select from based on the items in their shopping cart and the weight you specified for each item, only in the event they choose a UPS option (ex. "UPS Ground" or "UPS 3 Day Select") you are required to ship the item using that method, or otherwise refund the buyer if you used a different one. If buyers select "Free Shipping", then you can use you preferred shipping method.
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