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One in the City

My Store Policies

Payment Information


Shipping Information

Delivery Estimates:
- France: 2 business days
- Europe: 3 to 5 business days
- USA and the rest of the world: 10 to 20 business days

Refunds, Warranties and Exchanges

After the receipt of your order, you have 7 days to return an item. Indicate the reason and return the item in its original packaging. Caution: Items returned incomplete, damaged or soiled by the customer are not exchanged or refunded.
You can send it to One in the City, at your expense, specifying the reason for the return, to the following address:
Linea Services
Laurence Chapon
11 rue des Taillandiers
75011 Paris
You can choose between an exchange or refund. In the second case, we will reimburse you the amount of the items returned. Shipping costs are not refunded.
A confirmation email will be sent to you when the return has been processed by One in the City.
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